Elveo POS (“we”, “our”, “us”) is committed to protecting the privacy of its users across the POS Pro system, including the app, website, and desktop software. We may collect personal information such as your name, email address, phone number, business information, account login credentials, and payment details necessary for processing transactions and providing a seamless POS experience. Additionally, we collect technical and usage information including device type, IP address, operating system, log files, and cookies to monitor system performance, improve features, and enhance security. The data collected helps us operate the software effectively, customize services for our users, provide customer support, and communicate important updates, alerts, and promotional information if you opt-in.
We respect your rights regarding personal data. Your information is stored securely using industry-standard security protocols and is not sold or shared with unauthorized third parties. Data may be shared with trusted service providers, payment processors, cloud services, or legal authorities when required by law. You have the right to access, correct, or request deletion of your personal information at any time by contacting us. Elveo POS is not designed for children under the age of 13, and we do not knowingly collect data from them. This policy may be updated periodically, with changes posted on our app, website, and software platforms. For any questions regarding your data or this policy, you can reach us at hello@elveopos.com